Refund policy
At ARIA, we hand pick each item with the expectation you will be 100%
satisfied-if you are not, please let us know.
ALMOST all items are eligible for a return, please see below for exceptions & rules:
- If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
- Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
- Original tags (if applicable) must be attached & intact.
- Shoes must be shipped back in their original shoe box. The shoe box needs to be placed in another box or mailer bag to avoid damage from shipping.
- Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:
- Gift Cards
- Jewelry
- Items marked "SALE"
How To Make A Return
RETURN FOR AN EXCHANGE:
- We cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s).
RETURN FOR STORE CREDIT:
- Must be postmarked within 30 days from the order fulfillment date.
- If using a label provided through our return portal, shipping is free (U.S. customers only). Otherwise shipping costs are the customer’s responsibility.
We offer returns for credit or exchange only.